Q-global® Web-based Administration, Scoring, and Reporting
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Q-global® Web-based Administration, Scoring, and Reporting

 

Overview: Pearson's web-based system for administering, scoring and reporting on many of Pearson's assessments

Publication Date: 2013

Qualification Level: Various, based on product

Q-global User Guide

 
 
 

Product Details

Q-global® is Pearson's web-based system for test administration, scoring and reporting. It houses the industry's gold standard in assessment tools and is accessible from any computer connected to the Internet. Q-global helps you quickly and efficiently organize examinee information, generate scores, and produce accurate, comprehensive reports.

Features

Pearson Clinical Assessment developed Q-global for mental health professionals, educators, and other professionals, who want the ease, reliability, and security of a cost-effective, common web-based platform for their administration, scoring, and reporting needs.

Q-global is the only scoring and reporting system that features today's leading assessments on a simple-to-use, web-based interface that is accessible anytime, anywhere.

Q-global offers you:

  • 24/7 secure, web-based access
  • Portability: Q-global is web-based and not tied to a specific device
  • Online ordering through Pearson's current e-Commerce site and subsequent automatic customer account setup
  • On-demand, reliable scoring and expansive and comprehensive reporting solutions not available through hand scoring

Test Content

Q-global houses a large number of assessments and that list continues to grow.

Review the assessment list

System Requirements

As a new Q-global user, you will need the following:

  • A computer with access to the Internet through a standard browser (see supported browser versions below)
  • A Q-global account that has been activated and credited for use.

Your operating system and browser should show up in the list below in order to run the Q-global software:

Operating Systems

  • Windows 7
  • Windows 8
  • Windows 10
  • Mac OS® 10.9 or higher

Browsers*

  • IE (Internet Explorer) 11 or above
  • Safari 9 or above 
  • Edge any
  • Chrome 38 or above
  • Firefox 27 or above

*Pop-up blocker must be turned off within the browser.

Scoring

Two options for scoring and reporting are now available on Q-global.

The first option is to pay per-report.

The basic model for Q-global pricing is a simple per-use fee that will vary based on the service provided (on-screen administration, simple scoring, interpretive report) and the content delivered.

  • In most cases, Q-global pricing will match pricing of Q Local reports.
  • Volume discounts may also be available for Q-global reports ordered in larger quantities.

For more information regarding specific per-use report pricing in Q-global, please visit the respective product web pages on this website: PearsonClinical.com

The second option is an unlimited-use scoring subscription.

For a limited number of products (see the Pricing & Ordering tab here on Q-global or the specific product page), a one-, three- or five-year subscription is available for generating scores and reports for individual users.  This may be a better option for customers who administer a given assessment several times each year—and don't want to worry about keeping track of their report expenses.

No matter which option you choose, your scoring comes with all of the advantages of Q-global:

  • Convenience of scoring on any device:  laptop, tablet, mobile device…Mac or PC
  • Secure servers using industry best practices for data encryption and data storage
  • Account and user management, archiving and exporting features

To order reports or subscriptions, please visit the specific product web pages on PearsonClinical.com

For a limited number of products (see the Pricing & Ordering tab here on Q-global or the specific product page), a one-, three- or five-year subscription is available for generating scores and reports for individual users.

Ordering Kits and Usages

  • Kits and usages can be ordered on individual test pages.
  • To order just usages for a variety of tests, choose the Pricing & Ordering tab on this page.

Resources

Resource Library

Once logged into your Q-global account, you can access the Resource Library which is located in the menu bar at the top of the screen throughout Q-global. The Resource Library contains documents and files related to assessment products available on Q-global which can be used to help optimize your use of Q-global and answer questions. The structure is set up by assessment, with sub-folders within each. The Restricted folder is available to users with the appropriate qualification level for administering the assessment. The General folder is available to any user that has access to the system.

Resources include:

  • Import Examinee file format
  • Export Map (describes each column in the system generated .csv file)
  • FAQs

Training

Upcoming Webinars

  • Q-global®: Overview

    Presenter: Jarett Lehner

    Join us for an overview of Q-global, Pearson's web-based platform for test administration, scoring, and reporting.

    Through this live demonstration, learn how Q-global delivers the content and procedures you know and trust while giving you the flexibility to administer over 65 assessments (including the BASC™-3, Shaywitz DyslexiaScreen™, the Wechsler Family of Products, and the MMPI®-2), select your assessment administration method (Manual Entry, On-screen Administration, and Remote On-screen Administration), and choose from multiple scoring and reporting options (Score Report, Interpretive Report, Multirater, Progress, Integrated).

    You will see how Q-global provides you increased administration flexibility while providing accurate scoring and improved efficiency.

    Date: Oct 23, 2018  Time: 02:00 PM EDT  Register Now
    Date: Nov 07, 2018  Time: 01:00 PM EST  Register Now
    Date: Nov 26, 2018  Time: 01:00 PM EST  Register Now
    Date: Dec 04, 2018  Time: 02:00 PM EST  Register Now

    Print
     
  • Introducing Pearson's New Digital Assessment Library

    Presenter: James Henke

    Join James Henke for a live 30 minute session to introduce you to our new simplified pricing model for school districts that includes unlimited digital use and access to over 30 of our most popular assessments including WISC-V, WPPSI-IV, KTEA-3, BASC-3, CELF-5 and so much more. You will learn how this new pricing will help simplify the buying process and reduce the time you spend managing assessment materials. There will also be time for a Q&A, so please bring questions.

    Date: Oct 24, 2018  Time: 01:00 PM EDT  Register Now
    Date: Nov 07, 2018  Time: 12:00 PM EST  Register Now
    Date: Nov 29, 2018  Time: 01:00 PM EST  Register Now
    Date: Dec 05, 2018  Time: 01:00 PM EST  Register Now

    Print
     
  • Q-global Best Practices for Users

    Presenter: Jarett Lehner

    Join us for a live demonstration on how to maximize your Q-global experience as a user. Our Q-global expert, Jarett Lehner will cover a range of topics from setting self as default user to editing assessments (OSA/ROSA) to understanding batch versus group reporting. There will also be time for Q&A to ensure your Q-global questions are answered.

    Date: Oct 30, 2018  Time: 02:00 PM EDT  Register Now
    Date: Nov 29, 2018  Time: 02:00 PM EST  Register Now

    Print
     

Pre-recorded Webinars

  • Q-global®: Overview

    Presenter: Jarett Lehner

    Join us for an overview of Q-global, Pearson's web-based platform for test administration, scoring, and reporting.

    Through this live demonstration, learn how Q-global delivers the content and procedures you know and trust while giving you the flexibility to administer over 65 assessments (including the BASC™-3, Shaywitz DyslexiaScreen™, the Wechsler Family of Products, and the MMPI®-2), select your assessment administration method (Manual Entry, On-screen Administration, and Remote On-screen Administration), and choose from multiple scoring and reporting options (Score Report, Interpretive Report, Multirater, Progress, Integrated).

    You will see how Q-global provides you increased administration flexibility while providing accurate scoring and improved efficiency.

    Date: Jun 08, 2017

    pdf PDF: Q-global®: Overview

    link Video: Q-global®: Overview

    Print
     
  • Q-global Best Practices for Users

    Presenter: Jarett Lehner

    Join us for a live demonstration on how to maximize your Q-global experience as a user. Our Q-global expert, Jarett Lehner will cover a range of topics from setting self as default user to editing assessments (OSA/ROSA) to understanding batch versus group reporting. There will also be time for Q&A to ensure your Q-global questions are answered.

    Date: Mar 16, 2017

    pdf PDF: Q-global Best Practices for Users

    link Video: Q-global Best Practices for Users

    Print
     
  • Q-global®: Overview

    Presenter: Jarett Lehner

    Join us for an overview of Q-global, Pearson's web-based platform for test administration, scoring, and reporting.

    Through this live demonstration, learn how Q-global delivers the content and procedures you know and trust while giving you the flexibility to administer over 65 assessments (including the BASC™-3, Shaywitz DyslexiaScreen™, the Wechsler Family of Products, and the MMPI®-2), select your assessment administration method (Manual Entry, On-screen Administration, and Remote On-screen Administration), and choose from multiple scoring and reporting options (Score Report, Interpretive Report, Multirater, Progress, Integrated).

    You will see how Q-global provides you increased administration flexibility while providing accurate scoring and improved efficiency.

    Date: Feb 07, 2017

    link Video: Q-global®: Overview

    Print
     
 

FAQs

Questions

Frequently asked questions follow. Click on a question to see the response.

General

  • What is Q-global?

    Q-global is our web-based system from Pearson that consolidates the content and functionality of three legacy software systems (Q-Local™, PsychCorp Center, and ASSIST™) into one platform. The platform offers on-screen administration of assessments as well as scoring and reporting capabilities for a variety of assessments. Q-global can be described as Pearson's web-based system for administering on-screen assessments that do not require interaction between the clinician and client. The tool also offers a complete set of options for scoring, interpreting, and reporting assessment results.

  • What is the difference between Q-global and Q-Local?

    Q-global is our web-based system from Pearson that consolidates the content and functionality of three legacy software systems (Q Local, PsychCorpCenter, and ASSIST) into one convenient platform that offers on-screen administration of assessments and scoring and reporting capabilities for a variety of assessments. Q Local is the current, desktop-based system that offers on-screen administration of assessments and scoring and reporting capabilities for assessments such as the MMPI-2-RF®, MCMI-III™, MBMD™, and others. In this regard, Q-global can be described as an expansion of Q Local's functionality and content, offered in a web-based format.

  • I'm not used to paying for reports on a per-use basis. How can I order reports conveniently without having to go through my purchasing department every time I need to use one?

    Ordering report usages for Q-global™ should function identically to how orders are processed for other per-use components of the assessment process, such as record forms, answer sheets, and response booklets. These are items that are ordered in the same per-use format by organizations large and small, public and private. Q-global usages purchased are no different from this, except for the fact that they are digital items and are delivered virtually rather than paper items physically shipped to the customer.

    To address any organizational barriers or challenges to purchasing usages in this way, many Q-global reports are being developed to include bundled options with the corresponding record forms that can be purchased as one item. More information about these purchase options for relevant assessments can be found by visiting each product's web page on PearsonClinical.com to see the various purchase options that may work for different customers and settings.

  • I bought scoring software from Pearson that provides unlimited reporting. Are you going to force me to start using Q-global instead and pay an additional per-use fee?

    No. If you are already using one of Pearson's legacy desktop-based scoring and reporting programs, you WILL NOT be required to use Q-global. These programs will continue to operate normally for the foreseeable future and you may choose to continue using them if they wish. It should be noted, however, that as assessment content is migrated to the Q-global platform, two things will occur that customers should be made aware of:

    • Immediately after migrating to Q-global, legacy software programs (PsychCorpCenter and ASSIST™) will cease to be offered for purchase in their desktop-based format. This means that all new purchasers will only have the option of purchasing these programs in Q-global. See the FAQ question and response below for more details.
    • Shortly after migrating to Q-global™, legacy software programs (PsychCorpCenter and ASSIST™) will cease to receive ongoing support and maintenance from a systems technology perspective. This means that as new operating systems are released by software makers, Pearson will no longer provide system updates to these legacy programs to ensure their continued functioning for desktop-based use. The major exception to this policy will be the treatment of Q Local™ and its continued support in the market for the foreseeable future. See the FAQ question and response below for details about how you will be able to migrate your Q Local data to Q-global.
  • I don't have access to the internet in my organization. Can I perform my scoring and reporting activities using Q-global?

    No. As a web-based system, Q-global is not currently a viable solution for professionals operating in settings with limited or no Internet access. For these organizations, it is recommended that they continue to use Pearson's legacy desktop-based systems (PsychCorpCenter, ASSIST, and Q Local) to meet their ongoing administration, scoring, and reporting needs.

    As stated above, these systems will continue to operate for the time-being as customers make the transition to a more Internet-connected workplace, and Pearson develops long-term support plans. Moving forward, all new content developed for computer-based environments will reside online via Q-global.

  • How does Q-global protect my clients' data security and privacy?

    Examinee data on Q-global is protected through technical, physical, and administrative security controls, including encryption of data both in-transit and at-rest. The examinee data is stored on servers located in a secure cloud environment, with the underlying data centers located in Canada. Data stored in databases is encrypted with industry-standard encryption technology.

    When data is transmitted over the network, it is encrypted using industry-standard Transport Layer Security (TLS) technology. The system uses secure database platforms that segregate customer records, ensuring they cannot be accessed by other customers. This segregation is confirmed through routine testing as part of our system development lifecycle (SDLC) processes. Customer access to Q-global requires a user ID and password, for which the customer is responsible to safeguard. To this end, the customer is encouraged to change their password every 90 days and whenever there is concern about its possible compromise. Q-global is periodically subjected to audits, both internal and external, that confirm security controls are designed effectively.

  • I have many existing test reports saved on my Q Local™ system. Can I move those reports over to Q-global™ free of charge?

    Yes, please contact technical support for assistance at 800.249.0659.

platform-functionality

PLATFORM Functionality

You can access your Q-global account through any Internet-connected device to manage and retrieve examinee information, generate scores from assessment data, and produce accurate, comprehensive assessment reports. All of these activities are performed in a secure, private web environment that helps professionals streamline their assessment workflow while complying with widely accepted data privacy standards. The web-based nature of Q-global provides users with unprecedented flexibility in accessing and performing their work anytime and anywhere.

MANAGE ACCOUNTS

Your Q-global account is initially set up with a main parent account. From this account you can create sub-accounts as a way of managing sites, departments, or examiners. The system is flexible enough to allow you to control how your account hierarchy is structured. Showing your account structure in this tree format provides you with a visual representation of your account, sub-accounts, and users.

Account hierarchies allow the parent account to grant certain access to sub-account users. This hierarchical structure aids in generating reports at different levels for those products that have group reports available. New sub-accounts will inherit (auto-populate) the attributes (address, regional setting, portfolios, and qualification levels) of the parent account and may be modified for the sub-account.

EXAMINEES TAB

The first page displayed when you log in to the system is the Examinee List. From here you can view and manage Examinee records as well as assign an assessment and add or delete an examinee. In addition, you also have the option of importing examinee demographics into the system or exporting examinee demographics, items/raw scores, and derived scores on assessments that have been previously reported on.

GROUP TAB

Groups are designed to easily assign one or more assessments to a group of examinees. This offers users who administer assessments to larger populations an efficient means of managing assessments, scores, and reports.

REPORT TAB

From the Report tab you can search for a specific assessment record or records. If you do not want to narrow down the results, you can leave the field blank. Any field that does not contain a value will be ignored by the system when the search is executed. The results are returned in a table in the bottom portion of the page.

support

Technical assistance is available:

Monday through Friday, 7 am – 6 pm
800.249.0659, option 5

For technical information and questions about hardware, software, or product registration visit the support site.

account-set-up

ACCOUNT SET-UP

For most accounts*, there is nothing you need to do to establish a Q-global account. Simply purchase Q-global usages either online or by phone/fax and a Q-global account will automatically be created for you. Once your purchase process is completed, you will receive a welcome email which will allow you to activate your account and establish a username and password specific to your Q-global account.

* For large organizations who require additional account configuration and set up assistance, please call Customer Support at 800.627.7271.

ORDERING

The ordering process for Q-global products is very similar to traditional methods, but instead of receiving a physical package of goods, customers receive a "virtual" shipment of report or assessment usages. The steps below outline the process for ordering online or through a purchase order.

ONLINE

  1. If you have not already established a Pearson web ordering account: See the top right of any PearsonClinical page for the "Sign In/Account" button and choose to Register for a Website Account.

  2. Fill out the online Qualification Form. Once you have set up a Pearson web ordering account OR if you already have a Pearson web ordering account:

    1. To find out more about the individual assessments, view the product list that is available on Q-global.
    2. To order, either choose the testing products on the  Q-global Pricing & Ordering tab or visit each test's respective web page directly and scroll to the bottom to add desired quantity to shopping cart.
    3. Once the Q-global usages have been added to your shopping cart, click the Proceed to Checkout button from the shopping cart page. Follow the on-screen instructions to complete your order.
    4. The purchased usages will be added to your Q-global account when the order is processed. If you did not previously have a Q-global account, one will automatically be created for you. A welcome e-mail will be sent to you with a link to activate your account and establish a username and password specific to your Q-global account.

PURCHASE ORDER

  1. If you wish to use a Purchase Order to order Q-global usages, you may either call Customer Support at 800.627.7271 or enter in your PO number during the online ordering process. If you are ordering online, there will be a field to populate your PO number.

  2. Complete your order and provide your account contact information.

  3. You can submit a copy of your Purchase Order document one of three ways: as an attachment to your online order, via email to clinicalcustomersupport@pearson.com, or by fax to 800.232.1223.

  4. Within 48 hours, Customer Support will process the order and you will receive a confirmation email. If you did not previously have a Q-global account, one will automatically be created for you. A welcome e-mail will be sent to you with a link to establish your account and establish a username and password specific to your Q-global account.

INTERNATIONAL CUSTOMERS

Please visit your respective local Pearson Clinical Assessment sites to proceed with purchasing on Q-global.

Regardless of how you purchase your Q-global usages, you will receive an Inventory Update email confirming the purchased usages have been added to your Q-global account. You can see your usage inventory by going to the Manage Account tab on the menu bar in Q-global. In the list of accounts/sub accounts, select the account you want to view. Select the Inventory tab and the history of usage orders will display.

security-legal

Pricing & Ordering


Pricing and Ordering

The basic model for all Q-global pricing is a simple, per-use fee that will be variable based on the service provided (on-screen administration, simple scoring, interpretive report) and the content delivered.

  • In most cases, Q-global pricing will match pricing of Q Local reports identically.
  • Pearson also offers many quantity break discounts for Q-global reports ordered in larger quantities.
  • Kits and usages can be ordered on individual test pages.

For more information regarding specific per-use report pricing in Q-global, please visit the respective product web pages.

Streamline Your Q-global Order Here!

Individual Report Usages for Administration, Scoring and Reporting

If you are planning to use the on-screen or remote on-screen administration feature of Q-global, order your individual report usages through the dropdown below. Individual report usages can also be used to generate scores and a report of assessments given on paper forms by manually entering the item responses.

   


Unlimited-Use Scoring Subscriptions

If you are using Q-global for scoring and reporting of paper administrations (manual item entry), consider ordering an unlimited-use scoring subscription from the dropdown below. There is a one-, three- and five-year option available. A subscription is required per user for the specific product. The subscription date will begin on the date that the first subscription from the order is allocated to a specific user on the account.

   

Note: Scoring subscriptions are not available for all products. If one is not available, or you only do a minimum number of assessments per year, then please order your scoring and reporting usages from the Individual Report Usages dropdown at the top of this page.

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P: 800.249.0659