Customer Support Self Service Portal (New service portal to assist with your support needs, including ordering assistance and technical support). This resource features popular topics, interactive self-service options, as well as easy access to common inquiries.
Contact Us Form (Submit your inquiry and based on your request and choice of support method, the system will either provide the specific customer support phone number or direct your question/request to the proper customer support agent).
Prior to calling, find your products online and write down the name and product code for each item you are ordering. Also, have your account number ready. Then call us at 800.627.7271 to place your order. You may pay by credit card or purchase order.
*For TalentLens phone order support please click on the Talent Assessment (TalentLens) Customer Support Box below.
Download and complete the order form and fax order checklist. Submit your documents to fax number 800.232.1223. Faxed orders may take up to 2 additional business days to process. For fastest processing, please use 'by Website' or 'by Webform' ordering methods.
Talent Assessment customer support is available for customers with TalentLens assessment product orders, technical support, or general questions. Products include Bennett Mechanical Comprehension Test® – II, RAVEN'S™ Progressive Matrices, Watson-Glaser™ II Critical Thinking Appraisal, Workplace Personality Inventory™ – II.
Mon.-Fri. 8:00 a.m.-5 p.m. Central
*For non-TalentLens products please utilize the Clinical Assessment Customer Support contact details listed on the top bar of this page.
For all media related inquiries please contact Pearson Corporate Communications
*This phone number is for media inquiries only. For all other questions or support please contact the relevant customer support team as listed on this page.
We serve our International customers through our International Offices and International Agents. No Orders for materials originating outside the area served by our U.S. office (U.S., Central America, South America, Caribbean) will be accepted on this Website.